Reference

Privacy Policy for your account

Speed Blackjack, Lucky Fortune Cat and Dota 2 sit behind account checks, wallet records and cookie settings that we explain here before you open your account.

Account data explainedDANA and QRIS recordsCookie choicesPrivacy contact path
granattoto Privacy Policy for your account
CONTACT ROUTES

Where to ask about privacy

A privacy question should reach a person who can check your account trail, not a random inbox.

Live chat Chat is open daily from 09:00 to 23:00 WIB for privacy questions about login…
WhatsApp support WhatsApp support handles quick identity checks when you need a correction to your phone…
Email privacy desk For access, copy or deletion requests, email privacy@granattoto.
DATA HANDLING

How granattoto handles account data

Privacy controls work only when they follow the account flow you actually use. We connect each record to a clear purpose: opening your account, protecting login access, matching DANA, OVO, GoPay or…

Account creation

When you open an account, we ask for details needed to identify and contact you. The OTP step helps confirm that the phone number belongs to you before account data is activated.

Payment records

DANA, OVO, GoPay and QRIS references are stored with time, amount status and account ID so our cashier can match deposits or withdrawals. We do not store your wallet PIN.

Cookie settings

Cookies keep you logged in, remember language choices and help detect repeated failed access. On Android Chrome, open Settings, Site settings, Cookies to adjust browser storage for granattoto.club.

Device checks

We record device type, browser version and IP region to spot unusual access, such as a new phone opening your account after repeated failed passwords. This supports account protection and dispute checks.

Retention window

We keep account, support and wallet records only as long as needed for service, dispute handling, security checks and legal duties. When a record is no longer needed, we remove or reduce it.

Change requests

If your email, phone number or name needs correction, contact support and complete the account check we request. We record the change so later privacy questions can be traced.

Common privacy answers for Indonesia

These answers focus on the privacy choices you are most likely to need before or after opening an account. If your case involves a payment reference, login issue or data correction, include the exact date so we can trace it faster.

We collect the details needed to create, protect and contact your account, such as name, phone number, email address, username, login record, device data and payment references connected to DANA, OVO, GoPay or QRIS.

We keep payment references to match your wallet activity with your account, confirm deposit or withdrawal status, answer cashier questions and investigate mismatches. We do not ask for your wallet PIN or unrelated banking data.

Yes. Contact live chat, WhatsApp or [email protected] and tell us what needs correction. We will confirm account ownership first, then update the record when the requested change matches our verification checks.

Cookies support login sessions, language choices, security checks and basic site measurement. You can adjust them in your browser settings, but blocking every cookie may require you to log in again more often.

Only the team members handling support, account checks or privacy requests can access your messages when needed for their role. We keep message access limited so unrelated staff cannot browse private account conversations.

You can request a copy through [email protected] using the email linked to your account. We verify ownership, prepare available account records and explain if any record cannot be shared for security reasons.

We may refuse or delay a request if ownership cannot be confirmed, another person’s data would be exposed, a security check is still open, or local law requires us to keep certain records longer.